TERMS OF SERVICE

Last Updated: November 9, 2026

Welcome to Wanson Fastener (accessible via wansonfastener.com, hereinafter referred to as the “Website”). These Terms of Service (“Terms”) govern your access to and use of our Website, product catalogs, inquiry forms, and any commercial services, quotes, or industrial fastener orders provided by Wanson Fastener (“we,” “us,” or “our”).

By accessing this Website, submitting inquiries, or communicating with us, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use this Website.

1. PRODUCT SPECIFICATIONS & TECHNICAL TOLERANCES

  • International Standards: Our standard fasteners (including but not limited to hex bolts, nuts, rivets, pins, and anchors) are engineered according to designated international standards (e.g., DIN, ISO, ASTM).
  • Manufacturing Tolerances: Industrial fasteners are subject to minor and acceptable manufacturing tolerances regarding dimensions, threads, weight, and material hardness, in accordance with applicable industrial standards.
  • Custom Engineering Support: For specialized or customized hardware, the buyer must provide final approved blueprints and detailed material/surface treatment specifications. We are not responsible for performance failures resulting from inaccurate engineering specifications provided by the buyer.

2. INQUIRIES, FACTORY QUOTATIONS, AND VALUATION

  • Quotes vs. Contracts: Submitting an inquiry or utilizing the “Get A Quote” form does not constitute a legally binding sales contract.
  • Validity of Pricing: Due to market fluctuations in carbon steel, stainless steel, and copper raw material costs, as well as currency exchange rates, all custom quotes provided via email (sales@wansonfastener.com) or WhatsApp are valid strictly for the timeframe stated on the official quotation sheet.
  • Contract Formation: A definitive sales agreement is only established when a formal Proforma Invoice (PI) or Sales Contract is signed by authorized representatives of both parties and the designated initial deposit is confirmed.

3. PAYMENT TERMS & ANTI-FRAUD BANK VERIFICATION

  • Standard Terms: Unless explicitly agreed upon otherwise in a written contract, bulk orders require a standard percentage T/T (Telegraphic Transfer) deposit, with the remaining balance paid against the Bill of Lading (B/L) copy or prior to container loading.
  • Anti-Fraud Security Notice: To protect against cyber fraud, Wanson Fastener will never change its bank account details via a casual email or instant message. The buyer is strictly required to verify our bank information through a secondary voice/video call or WhatsApp confirmation (+86 199 3221 9476) before transferring any bulk funds. We are not liable for funds sent to fraudulent third-party accounts.

4. SHIPPING, SHIPPING LOGISTICS, AND INCOTERMS

  • Trade Terms: All international shipments, bulk handling, and risk distributions are governed strictly by the Incoterms specified in the corresponding Sales Contract (e.g., FOB, CIF, CFR).
  • Industrial Packaging: We ensure all shipments utilize heavy-duty, seaworthy packaging appropriate for high-density fastener transport. Once the goods are delivered to the ocean carrier or port according to the chosen Incoterms, the risk of loss or transit damage shifts to the buyer.
  • Import Responsibilities: The buyer is exclusively responsible for import customs clearance, local compliance, tariffs, duties, and any destination port handling charges.

5. QUALITY CONTROL & DISPUTE CLAIMS

  • Pre-Shipment Inspection: We implement strict quality control procedures on thread accuracy, surface treatments (e.g., zinc-plated, black oxide), and tensile strengths prior to loading.
  • Receiving and Inspection: The buyer must conduct a comprehensive inspection of the fasteners immediately upon arrival at their destination facility.
  • Claim Deadline: Any claims regarding shortage in weight/quantity, thread defects, or incorrect grades must be filed in writing with photographic or video evidence within 14 days of container discharge. Claims made after this period will not be accepted, and the shipment will be deemed unconditionally approved.

6. WEBSITE CONTENT & INTELLECTUAL PROPERTY

  • Copyrighted Material: All text, digital images, technical drawings, CAD layouts, product descriptions, and logos displayed on this Website are the exclusive intellectual property of Wanson Fastener.
  • Restricted Use: Copying, scraping, or reproducing our factory content, product images, or descriptions for unauthorized commercial use or on competing platforms is strictly prohibited.

7. LIMITATION OF LIABILITY

  • In no event shall Wanson Fastener be liable to the buyer or any third party for any consequential, indirect, incidental, special, or punitive damages—including but not limited to loss of profits, construction delays, assembly line downtime, or business interruption—arising from the use of our industrial components or the reliance on information on this Website.

8. GOVERNING LAW & JURISDICTION

  • These Terms, along with any subsequent commercial agreements, shall be governed by and construed in accordance with the laws of the People’s Republic of China. Any legal disputes or unresolved arbitration arising out of our products or online services shall be submitted to the exclusive jurisdiction of the competent courts in Handan City, Hebei Province, China.

9. CONTACT DETAILS

If you have any questions regarding these Terms, please contact our international sales office:

  • Email: sales@wansonfastener.com
  • Phone/WhatsApp: +86 199 3221 9476
  • HQ Address: No. 168, Standard Parts Industry Zone, Linmingguan Town, Yongnian District, Handan City, Hebei Province, China.